At Shining Blue Services, we are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth).

This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or use our services.

1. What Information We Collect

We may collect personal information such as:

Your name

Email address

Phone number

Address (for service quotes or visits)

Details about your cleaning or maintenance needs

Any other information you provide via contact forms, phone calls, or email

2. How We Collect Your Information

We collect your information when you:

Fill out a contact or quote form on our website

Call, email, or message us directly

Engage with us via social media

Use our services

3. How We Use Your Information

We may use your information to:

Provide you with quotes or services

Contact you about your bookings

Improve our website and customer service

Send important updates or promotional offers (you may opt out at any time)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. How We Store and Protect Your Data

Your personal data is stored securely and protected against loss, misuse, or unauthorized access. We use secure systems and procedures to ensure your information remains confidential.

5. Cookies and Website Analytics

Our website may use cookies and third-party tools (like Google Analytics) to track general site usage. This helps us improve user experience. You can disable cookies in your browser settings.

6. Access and Correction

You can request access to your personal information or ask for corrections by contacting us directly. We will respond to all requests in a reasonable timeframe.

7. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Shining Blue Services

Email: [Insert your business email]

Phone: [Insert phone number]

Website: https://www.shiningblueservices.com.au

8. Changes to This Policy

We may update this policy from time to time. The most recent version will always be available on our website.